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Grange Resource Centre

Grange Resource Centre
Unit 9, 13 Dickson Street
Elgin Industrial Estate
Dunfermline,KY12 7SL

Type of care service Provider name Support Service Fife Council
Service number CS2003016299
Date of Inspection 14/08/2007
Type Of inspection Announced
Period Since Last inspection 5 Months
Commission Office South Suite, Ground Floor, Largo House, Carnegie Avenue
Dunferrnline KY1 18PE

The Grange Resource Centre

 

Introduction

The Grange Resource Centre is provided by Fife Council. It is situated in a unit on an industrial estate in Dunfermline.

It can accommodate service users with physical difficulties and /or sensory impairments and some may have a learning difficulty. A day care service is currently provided for 39 service users and operates from Monday to Friday inclusive

There is an outreach service operated from other bases which some of the service users also access.

The Centre has level access into and within the building, and all areas to which Centre members and visitors have access are on ground floor level. The Centre's Mission

Statement promotes the rights and developmental potential of individual members and aims to promote the "principles of both person centred planning and inclusion".


Basis of Report

Before the visit, the service sent an Electronic Annual Return containing information about the service. A self-evaluation was also returned giving comment on how the manager felt the service was meeting the needs of the service users. This service was inspected after receiving a regulation Support Assessment (RSA) to determine what level of support was necessary. The RSA is an assessment undertaken by the Care Commission Officer which considers: complaints activity, changes in the provision of the service, nature of notifications made to the Care Commission by the service,

action taken upon requirements. This service was required to have a low level of support that resulted in an inspection based on the national inspection themes and any recommendations and requirements from previous inspections, complaint or other regulatory activity


This service was required to have-a low level of support that resulted in an inspection based on the national inspection themes and any recommendations and requirements from previous inspections, complaint or other regulatory activity

The Fire (Scotland) Act 2005 introduced new regulatory arrangements in respect of fire safety, on 1 October 2006. In terms of those arrangements, responsibility for enforcing the statutory provisions in relation to fire safety now lies with the Fire and

Rescue service for the area in which a care service is located. Accordingly, the Care

Commission will no longer report on matters of fire safety as part of its regulatory function, but, where significant fire safety issues become apparent, will alert the relevant Fire and Rescue service to their existence in order that it may act as it considers appropriate. Further advice on your responsibilities is available at

www.infoscotland.com/firelaw

Action taken on requirements in last Inspection Report

There were no requirements in the last inspection report.

 

Comment on Self-Evaluation

Completed in full.

 

Views of Service Users

Scott Barbour, Lay Assessor, focused on engaging with and observing service users in order to gain their views. His report is included at the end of this report

 

Views of Carers

None present.

 

National Care Standard Number 2: Support Services - Management and Staffing Arrangements

 

Strengths

This standard was not examined in full due to low level RSA score indicating only focus on themes was required.

There is a policy with regard to restraint. Incidents of restraint would be recorded in the appropriate incident recording forms. The policy requires that if this occurs a full review will take place as the unit manager is required to hold a case conference and consider options. The Physical Intervention Policy covers the need to keep records with regard to restraint. If specific restraint training is required with regard to physical restraint of an individual, then this can be internally accessed. The service has a copy of the relevant Mental Welfare Commission documents, 'Safe to Wander', and 'Rights, Risks and Limits to Freedom'. The generic risk assessment tool could possibly be used to record any issues relevant to restraint. There is no specific risk assessment tool with regard to restraint available. It is requested that development of this is considered.

There was evidence of sufficient training for staff with regard to restraint.

There is a policy with regard to Adult Protection. The service had a copy of the Fife

Council Multi Agency Guidelines with regard to Adult Protection. There has been specific training for staff with regard to this and a follow up questionnaire to assess knowledge gained. This training is provided at induction and for all present staff. Any issues arising from this are explored at supervision, staff meetings, individual reviews and as issues arise there can be an approach to senior staff and 1 or the manager at any time.

There is an annual training needs analysis. The training programme covers all mandatory requirements and others as relevant. A group of managers have developed the Induction Framework. Effectiveness of staff training is evaluated. There are quality assurance systems in place. There is opportunity for service users to provide feedback. There is opportunity for staff to provide feedback.

 

Areas for development:

There is no policy to which staff in the service can refer to with regard to the protection of children. It is understood that information and guidance with regard to this is awaited from Stephen Moore. A recommendation (1) is made

The manager identified that one of the outreach groups had recently had an open afternoon with a focus of encouraging volunteers to consider supporting the group. Fife councils policies are being considered and the depute manager is taking this forward.

 

National Care Standard Number 7. Support Services - Using the Support Service

Strengths

This standard was not examined in full due to low RSA score requiring focus on themes only.

 

Areas for development:

None identified at this inspection.

National Care Standard Number 12: Support Services - Expressing Your Views

Strengths

This standard was not examined in full due to the low RSA score indicating focus areas are all that were required to be examined.

There are quality assurance systems in place. There is opportunity for service users to provide feedback. There is opportunity to staff to provide feedback.

Regular reviews are held and there is a key worker system. There is a complaints system and all service users receive information with regard to this.

It was very good to see that there had been extensive consultation with regard to the review of transport., Various communication mediums were used to ensure that the end result was true reflection of taking account of service users views and their involvement being facilitated and encouraged throughout this process.

Areas for development:

None identified at this inspection.

Enforcement

There has been no enforcement action against this service since the last inspection.

Other Information

The following is the report of Scott Barbour, Lay Assessor;'On arrival at the service we were asked to show our ID badges which reassured me of the safety of the service users. 1 was introduced to the staff at the service and they were all told about my role as a lay assessor with the Care Commission. It was obvious to me that the service users enjoyed their time at the Grange and all the staff on duty were attentive to the needs of the service users as and when required. During my conversations with the service users, 1 was advised that the users of service contributed to the day to day running of the centre and 1 formed the impression that the Grange was staffed appropriately and managed well and that the service users certainly enjoyed attending the service.'

Requirements

A requirement is a statement which sets out what is required of a care service to comply with the Act and Regulations or Orders made under the Act, or a condition of registration. Where there are breaches of the Regulations, Orders or conditions, a requirement must be made. Requirements are legally enforceable at the discretion of the Care Commission.

None.

Recommendations

A recommendation is a statement that sets out actions the care service provider should take to improve or develop the quality of the service but where failure to do so will not directly result in enforcement. Recommendations are based on the National Care Standards, codes of practice and recognised good practice.

1. A child protection policy for children visiting the care service should be developed and implemented. This is on order to demonstrate compliance with NCS Support Services 2.1 and 2.2.

This report was written by Mattie Crossley Care Commission Officer

Date: 01/10/2007

Further information about the Regulation of Care (Scotland) Act 2001, can be found on the Care Commission web-site, under the section 'The Law'.

http://www.carecommission.com/

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